FAQs

I’ve reported my credit card lost / stolen. Can I still view my historical card transactions and statements once I have my new Digital Card details?

You will continue to view any existing and pending transactions associated with your lost/stolen credit card, the credit card will be listed as “reported lost/stolen”. From the next business day, these transactions will be shown against your new card and account in Westpac Mobile Banking.

You can also view your account statements associated to your lost/stolen card in the Closed accounts section in Westpac Mobile Banking.